Tuesday, April 8, 2014


We love hearing what customers think about our products! Here are some recent customer reviews for our Active Ice® System:

Active Ice® System

“Wow. I stopped by your shop recently to see if I could replace my water circulating pad for a unit that isn’t yours. Instead, I decided to buy a brand new unit from you guys, a local company I know where to find. I got the larger 15 quart cooler size, which I had never seen before. My nurses were happily surprised with the larger unit and commented on how nice that must be for customers in pain. I have been using the unit since leaving the hospital yesterday and I just needed to call and say, 'Wow! I love this unit.' It works great- better than my old one. It has great flow, a quiet pump and is an excellent product. It is nice to do business with people you know. Thanks Polar!”
George in Canton, Ohio

"I purchased the system for use after total knee replacement surgery. The unit arrived before the surgery and we brought it to the hospital for post-surgical use. The relief provided was immediate and beneficial. PROS: Easy set up; extended length hose very useful; timer; coldness adjustment; larger capacity chest for more ice; easy-to-use connectors."
- James in Nevada

Active Ice® System

"The [Active Ice®] works much better than using ice packs. The system is quiet (to allow sleeping) and has a timer. It was easy to put on and stays in place. I recommend this product for anyone with knee and/or joint swelling."
- Len in Albuquerque, New Mexico

Let us know what you think, too!
Contact us at polar@polarproducts.com.

Thursday, March 20, 2014

Polar in the News: Featured in ORToday Magazine!

We were honored to be featured in the March issue of ORToday magazine to announce the launch of our CoolOR® System, our circulating water cooling vest system designed specifically for cooling surgical staff in operating rooms.

Read the full article below:

This year, Polar Products is celebrating its 30th year as a family-owned business manufacturing a full line of body cooling systems and cold and hot therapy products.

 “Polar Products has grown and prospered due to our commitment to manufacturing innovative, high-quality products and by listening to our customers’ feedback to continually improve our products and service,” says William Graessle, President and CEO.

Their highly successful operating room and surgical cooling systems have recently been redesigned with new innovative features that deliver outstanding cooling benefits in operating rooms.

“We are excited to announce the product launch of Polar’s new CoolOR® System, a circulating water cooling vest unit designed specifically to meet the needs of surgeons and OR staff,” says Jacob Graessle, Vice President and Surgeon and OR Systems Specialist for Polar Products. “We’ve taken our best-selling Cool Flow® vest and updated the system specifications based on years of feedback from hospitals nationwide.”

CoolOR® System

“Our new CoolOR® System is a great example of Polar’s commitment to providing customers the finest body cooling and therapy systems available,” added Jacob. 

Polar Products recently moved into a new 20,000 square foot manufacturing facility located in Cuyahoga Falls, Ohio. Polar began manufacturing cold and hot therapy packs and therapy wraps in the early 1980s and expanded to body cooling systems in the late 1990s. Circulating water therapy and cooling systems like the CoolOR® System were developed in the 2000s. Today, Polar Products manufactures every type of cooling technology.

CoolOR® System

“We are so confident that medical professionals will prefer Polar Products’ cooling systems that we offer hospitals a free 30-day trial on any product we sell,” says Jacob. “If after 30 days the cooling system or product does not meet your needs, return it and pay only the return freight.”

A key feature of the new CoolOR® System is that electrical cords have been eliminated! The system is run on an efficient, convenient lithium-ion battery pack which provides increased portability and more than six hours of power. All of the electrical components are UL Listed. This, along with a wheeled cart and dry quick disconnect couplings, makes the CoolOR® System the most portable and flexible cooling vest system available for operating rooms worldwide.

Multiple styles of cooling vests allow the surgeon to choose his or her preference, which is an example of Polar Products’ focus on meeting the unique needs of each individual customer. 

Heavy-Duty Vest       Fitted Vest       Adjustable Vest

Polar Products currently offers three different vests styles for the CoolOR® System; with two new additional styles currently in development, Polar Products offers the most comprehensive line of OR cooling systems on the market.

Polar Products is a worldwide leader in manufacturing body cooling systems, with over 25 years of experience cooling people in diverse applications, including industrial safety, construction, emergency services, athletics and fitness, the military and people with medical heat-sensitivity.

Polar Products will also manufacture custom systems to meet unique needs, including multiple person cooling from a single system. In addition to providing cooling systems for OR staff, Polar Products has supplied systems for research studies to a wide variety of institutions such as American universities and hospitals, including Joslin Diabetes Center, Inc. at Harvard University, Vanderbilt University, University of Saint Mary in Leavenworth, Kansas, University of Hawaii, Johns Hopkins Medical Institute, Massachusetts General Hospital. Polar Products has also supplied international universities and hospitals, including University of Roehampton in London, University of Copenhagen, and Hôpital Européen Georges-Pompidou in Paris.

You can personalize your vest with custom embroidery.

Polar Products is committed to ensuring complete customer satisfaction and long-term customer loyalty.

“We pride ourselves on our commitment to stand by our products unconditionally and to always do what is right,” says President William Graessle.

Polar Products also manufactures Active Ice® therapy systems for patients’ post-surgery pain relief. This easy-to-use circulating water cold therapy system offers comfortable, convenient and portable drug-free pain relief, includes a convenient 30 minute timer and is ideal for after surgery, when serious
pain relief is required.

Active Ice® Therapy System

For more information on Polar Products’ complete line of body cooling systems and hot and cold therapy products, visit www.polarproducts.com.

Wednesday, March 12, 2014

The Kool Max® Difference


What makes the Kool Max® Zipper Front Vest the best choice for so many diverse applications? 

#1: A cooling vest must fit comfortably and snug to the body to be effective. Polar accomplishes this with four separate vest sizes that have adjustment straps at the chest, waist and shoulders.

#2: This vest uses separate smaller cooling packs that allow the number and location of these packs to be easily adjusted to fit each individual's need. This also enables each vest to have the appropriate number of packs in proportion to the wearer's size.

#3: Our patent pending spinal cooling design enables you to use fewer packs and still receive effective cooling. (See picture below!)


This cooling vest is adjustable at the chest, waist and shoulders for a snug, comfortable and customized fit. 


Once the cooling vest has been 
adjusted for size, it is easy to put on every time with the zipper-pull front. The clean design (with no logos or visible pack pockets!) is available in several unisex sizes Wear over clothing or discreetly underneath.


The cooling vest shell is constructed of durable, machine washable, 100% cotton twill. Available in Khaki or Blue.


Reusable, water-based Kool Max® cooling packs freeze solid to provide constant cooling for up to 3 - 4 hours. These Kool Max® packs are 
4.5" x 6". 
(Please note: cooling times are estimates and will vary depending on climate, body metabolism and activity. The different vest sizes include eight (8) to twelve (12) packs. See the size chart below for more information.)


Packs fit into insulated pockets inside the cooling vest. The pockets have a comfortable all-cotton fabric to protect the skin and an insulated outer composite fabric to direct the cooling energy toward the body. 

Weight may be adjusted by varying the number of cooling packs used. 
The use of separate, individual packs allows the number of cooling packs used to be customized for each person's preference and size. 


Pack pockets are placed strategically down the spine for optimal cooling. (Patent pending design!) The location of desired cooling is easily controlled by which pack pockets are used.


The extra set of Kool Max® Cooling Packs is offered at a special discount when purchased with the vest! Keep the extra set in the freezer or a Polar Cooler, ready to use to double your cooling time. The soft-sided Polar Cooler measures 7" x 14" x 12" and will conveniently carry multiple sets of Kool Max® Packs for vests and accessories.

If you have any questions about this product, please call 1.800.763.8423 and we will be happy to help!

Tuesday, March 4, 2014

March is MS Awareness Month

 As we celebrate our 30th year of business, and honor Multiple Sclerosis Awareness month, we look back at three decades of relationships with MS non-profits, MS clinics and individuals with MS. Today we are proud to be the leading manufacturer of high-quality and effective cooling garments for the MS community worldwide. 

Learn more, spread awareness, and get involved this month!

Many people living with MS experience heat intolerance. When a person with MS experiences a rise in body temperature, nerve conduction may be slowed or even blocked which can cause a temporary worsening of MS related symptoms. The effects are reported to be temporary with symptoms returning to their normal level as the body cools. 

Cooling garments are a major resource that can be used to help beat the heat. There are many types, technologies and styles of cooling garments that can help in a variety of situations.

Here are some resources to help you learn more about MS and cooling:

Cool Comfort® MS Awareness Neck Band
MS Awareness Fashion Scarf with Kool Max® and Quick Cool Packs

Show your support with our "MS Awareness" cooling scarves while getting comfortable relief from the heat! 20% of sales of Polar's cooling scarves benefit national MS non-profits!

There are many outstanding MS non-profits worldwide. Each has a unique mission; for example, focusing on a research for a cure, programs to offer assistance to people with MS, and/or offering support to the MS community. We have a list of resources on our website. 

Our mission is to be the leading provider of effective, high-quality and affordable body cooling products for people with multiple sclerosis (MS) throughout the global MS community.

Tuesday, February 25, 2014

Visits to MSF and MSAA

Bill and Pete at an MSAA Fundraiser in Yellowstone. 

My thanks to the fine folks at the Multiple Sclerosis Foundation in Fort Lauderdale, Florida and the Multiple Sclerosis Association of America in Cherry Hill, New Jersey. I recently had the opportunity to visit both organizations, have lunch together and give a very informal “in-service” on MS and body cooling. I always learn from these visits and come away with new product ideas. Most of all I am always impressed with the dedication, skill, service and heart that the people who work at non-profits provide.

Thank you to all who have dedicated themselves to such good work.

Warm Regards,

Visit their websites to learn more about these non-profit organizations:



Monday, February 17, 2014

Colds, Flu and Sinusitis - oh my!

We hope you all have managed to stay well during this cold and flu season! Many of us at Polar have been stricken with a nasty cold this month. For some of us, that has resulted in ear infections or sinus infections, with tremendous pressure and headaches. Fortunately, we are all well stocked in moist heat wraps, which can sometimes help ease the pain temporarily.

Thera-Temp® Moist Heat Sinus Wrap

Some doctors recommend using moist heat therapy for drug-free pain relief to help relieve pressure in nasal passages and sinus cavities. It also relaxes the facial muscles, alleviating the pain associated with stress, tension headaches and TMJ.

Here's how some of our colleagues have put our Thera-Temp® Microwaveable Moist Heat Wraps to good use these past few weeks... so they can feel better and get back to work! :)

"I happened to have my favorite moist heat wrap handy: the Thera-Temp® Moist Heat Cervical Wrap. Its long, narrow shape wrapped around my forehead and helped ease my sinus headache. I also used it around my neck (its intended use, which always feels great!), around my jaw and in front of my ear (I had an ear infection - ouch!), which really helped me relax enough to rest." 
- Erin, Marketing Manager 

Thera-Temp® Moist Heat Cervical Wrap

"I never get headaches. But when I got a sharp headache above my eyebrow the other day, I knew it was my sinuses. I went back to our shop and got a Thera-Temp® Moist Heat Sinus Wrap. The strap held it securely on my head and I wore it above my eyes to I could see. The moist heat therapy really helped relieve my sinus pressure so I could make it through the workday." 
- Maureen, Office Manager

Thera-Temp® Moist Heat Sinus Wrap

"It felt like a bomb exploded in my head... so much pressure! I used a small, universal Thera-Temp® Target Wrap right on my forehead. The moist heat was a great addition to my medication and of course... plenty of sleep."
- Jacob, VP

Thera-Temp® Target Wrap

It's great to have Thera-Temp® Microwaveable Moist Heat Wraps on hand... you never know when you might need it! Take care and be well, everyone. Call us if you need to place an order at 1-800-763-8423.

PS - an ear infection didn't stop this little guy from having a very happy first birthday. Happy Birthday, Ben! Here he is at his birthday party with his Pop Pop:

Wednesday, January 29, 2014

Be cool (even when it's cold outside!)

Despite unusually frigid temperatures across much of the country this winter, sometimes people still experience heat-sensitivity as a result of medical conditions, medication, or simply being very hot-natured! 

For example, many people with multiple sclerosis (MS) experience a temporary worsening of symptoms year-round when they get overheated from exercise or activities like cooking, working in hot indoor environments or simply being in excessive indoor heating. 

(even in the winter!!!)

Here's what our customers have to say:

“I use my Kool Max vest while cooking in the kitchen. 
Keeps me cool and cooking!” 
- Carol in West Paterson, NJ 

Kool Max® Zipper Vest

“I have MS and simple things like blowdrying my hair, washing a few dishes, or ironing clothes would make me miserable. My Polar cooling vest has changed my life!” 
- Pam in Houston, TX 

Kool Max® Zipper Vest

"I recently got diagnosed with MS and I am a very active person who lives in a very warm tropical environment. I love to cycle but the MS was making hard, until I got the Kool Max® Neck and Upper Spine Wrap. It does an amazing job at cooling me down and the symptoms that I experienced went down by half. Combined with riding early morning, I don't feel anything and I ride about 30 miles. I'm so happy with the product."
- Yajaira in Key West, FL

Kool Max® Neck and Upper Spine Wrap

"I'm a food server in a beautiful restaurant. I take tamoxifen for breast cancer. I wear the black vest to work instead of my uniform vest and its amazing. I feel refreshed and ready to go all day and night. I wish more people knew this product was available. I tell everybody and highly recommend it."
- Laura in New Jersey

Kool Max® Fashion Vest

"I bought this vest as a gift for my pastor. The polyester robe he wears for church is like an oven to him. I wanted to help him with a useful gift to express my appreciation to him for serving our community."
- Deborah in TX

Kool Max® Zipper Vest